Refund policy
Return & Refund Policy
Effective Date: 10/15/2025
1. All Sales Final
All sales made through POQT PWR LLC are final. We do not accept returns, exchanges, or cancellations once an order has been placed.
2. Exceptions
Refunds are only issued if:
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The item arrives defective or damaged, and proof is provided within 7 days of delivery.
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The wrong item was shipped by POQT PWR LLC.
3. How to Request a Review
To report an issue, email help@poqtpwr.com with:
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Order number
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Photos of the item
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Description of the problem
If approved, we’ll issue a replacement or refund at our discretion.
4. Non-Refundable Services
Digital products, downloads, custom work, or promotional offers are non-refundable under all circumstances.
5. Contact
📧 help@poqtpwr.com
📍 POQT PWR LLC
6105 E Sahara Ave, Las Vegas, NV 89142, USA